GameStop is a popular retail chain specializing in video games, consoles, and gaming accessories. With locations nationwide, GameStop has become a go-to destination for gamers looking to purchase the latest releases or trade in their old games for credit. The store's knowledgeable staff members are always on hand to assist customers in finding the perfect gaming products to suit their needs. GameStop's commitment to providing a wide selection of gaming merchandise and excellent customer service has solidified its reputation as a leading retailer in the gaming industry. Whether you're a hardcore gamer or just looking to try out a new game, GameStop offers something for everyone.
![](https://static.where-e.com/United_States/Florida/Duval_County/Gamestop_17f6a2b3f2c209dc08f58c999a18c60c.jpg)
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
A little disappointed because I called ahead and asked the lady that was working if they had ps4 controllers and she quoted me a price. As soon as I come in and get to the counter the blond tells me that the only ones the had were higher than she said. So I thought it was a complete waste of my time. It's just better when you go online nowadays.
I've never felt more comfortable and welcome in one of their locations than this one. The staff is always friendly and conversational
If your looking for funko don't go here especially for chases the workers hide them all and buy for themselves
Rylee is by far the best. I've had many issues with the online ordering system and Rylee helped me purchase and or a number of funko pops I've been trying to track down.
Sells games as "New" that are already opened. Then when I decided to buy the Used copy instead the manager made a fuss because I wanted the case for the already opened game. The nice associate said sure but the manager caught an attitude and asked me to refund the entire transaction after I already payed so that she can have the "New" case back. It was definately a weird situation and an odd way to treat a paying customer.
Extremely rude staff. Discriminating, Alberto refused to service us. If you're going to mandate masks for adults and small children, provide disposable ones. We live in Florida and the governor has made it clear citizens can not be discriminated against or refused service. In the 15 minutes of me standing and discussing this with Alberto and him writing down the phone number for customer service etc. It took longer than simply exchanging the game we had previously purchased that didn't work.
Make sure you read the bottom of the receipt before you open your product, they will not take it back if you did. I didn't read my recipt, like I'm sure everyone else does, and now I'm stuck with a Nintendo switch that I can't play because my hands start to cramp up from holding the device for an extended amount of time. Of course I wouldn't have known this was going to happen unless I opened the product and used it first. I will not be doing any further business with Game Stop.
Friendly and fun staff
Location
River City Marketplace, 13249 City Square Dr #105, Jacksonville, FL 32218, United States
Hours
-
Monday
12:00 PM - 08:00 PM
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Tuesday
12:00 PM - 08:00 PM
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Wednesday
12:00 PM - 08:00 PM
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Thursday
12:00 PM - 08:00 PM
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Friday
10:00 AM - 09:00 PM
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Saturday
10:00 AM - 09:00 PM
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Sunday
12:00 PM - 07:00 PM
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